Board of Quality Standards ( BQS)
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ISO 9001:2008

ISO 9001:2008 The recognised numerical identification of the most current Quality Management Standard that is published by the International Organization for Standardization (ISO).

ISO ISO (International Organization for Standardization) is the world’s largest developer and publisher of International Standards. This organization is responsible for developing and publishing International Standards like the quality assurance standard ISO9001:2008. This organization takes no part in the implementing of standards into companies.

Quality Management System (QMS) A Management system to direct and control an organisation with regard to quality.
A Management system should establish policy and measurable objectives with the aim of continuously improving on achieving those objectives.

QMS means implementing the following:

  1. A quality manual which outlines the direction, scope, objectives, employee and physical resources of the quality management system.
  2. Documented procedures that describe the manufacturing or service processes within your company.
  3. Keeping adequate records.
  4. Checking output for defects, with appropriate and corrective action where necessary.
  5. Regularly reviewing individual processes and the quality system itself for effectiveness and facilitating continual improvement.


Customer Satisfaction and Continuous improvement

A quality assurance system involves developing, implementing, monitoring and reviewing processes / systems that will ensure Customer Satisfaction and Continuous improvement within your company.

  1. Customer Satisfaction
  2. Continuous Improvement Culture
Customer Satisfaction It’s fair to say that a company will only survive if it creates and retains satisfied customers. Customer satisfaction will only be achieved if the company offers services and products which respond to customers’ needs and expectations’.

Continuous Improvement Establishing a continuous improvement culture within your company demonstrates to your customers and all stakeholders that you are serious about improving the quality of goods and services offered into the market place. By setting measurable goals and plans for your business a company is better able to adapt to the ever changing market place.

Management Commitment In order for a QMS to be successful in any company, a high level of management commitment and involvement that supports a customer-focused environment is essential. Senior management must be actively engaged in implementing, monitoring and reviewing the performance of the quality system within their organisation. The key benefits of implementing ISO9001:2008 will not be realised if the management do not engage and drive the system through the company.

The BQS review manuals of ISO9001:2008 and constantly monitor the implementation and auditing of the process for ballsbridge university, institute of chartered professional and other institutions .

BQS Certification


Preparation stage
Preparation stage is the stage comprising the audit preparation. Certification body shall delegate the audit team. Audit team is responsible for superior audit execution. For online universities ,detail of the systems and modules will be examined by the auditors or BQS accredited fellows .

Certification audit - 1. stage
Certification audit - 1. stage is performed to obtain sufficient information and verification that the basic requirements for the proper function of management system were applied. Lead auditor verifies the competency of documentation concerning the requirements of relevant standards and regulations.

Certification audit - 2. stage
2.stage certification audit shall take place at the site of the client and individual workstations, which are audit subjects according to the clients requirements specified in the contract. Process of audit performance contains of these stages:

  • preparation (programme) – lead auditor shall elaborate the programme with the time schedule and requirements for the participation of individual competent people
  • realization – the process of audit performance
  • closing – at the closing meeting with the certification organization management representatives audit team shall evaluate the audit process and shall determine the dates for nonconformities elimination.
  • evaluation – output document from the certification audit is certification audit report. Report is elaborated by lead auditor or BQS accredited fellow, who is responsible also for its completness and precision. Lead auditor is obligatory to incorporate all comments from auditors and technical experts, who participated at the audit, to the report, after the personal consulting.
Award of the certificate

If the BQS Director of Certification Body does not discover any serious facts which would contradict lead auditor findings stated in the certification audit report and proposal of lead auditor for certificate awarding, BQS  Director of ISO9001 competence  shall issue the consistent statement to the lead auditor´s statement and shall award the certificate.

Surveillance audits

Certification  professional body performs surveillance audits once per year during the issued certificate validity. Surveillance audits are performed and documented analogical way like certification audit. Lead auditor shall elaborate the surveillance audit report.  Surveillance  of schools  virual campsus are checked that the curriculum and accessment are  Excellent and  in comformity with BQS accreditation  standards .













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BQS provides its services and/or products to all individuals without regard to race, color, creed, disability, gender, or sexual orientation.

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BQS makes every effort to ensure the accuracy of information found in its publications and on its web sites, it assumes no responsibility for the authenticity, accuracy or validity of opinions expressed and represented therein. Links to external web sites do not constitute endorsements of products or services. Accordingly, the BQS cannot be held liable for any damages resulting from its programs, activities, print materials or electronic communications.

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